At Link to Clinic, we take the privacy and security of your personal information seriously. This privacy policy outlines how we collect, use, and protect the personal information of patients, including children, who use our medical record software.

  1. Information we collect

    2. We collect personal information from patients and care providers in order to provide our medical record software services. This information may include:

    • Patient names, dates of birth, and contact information
    • Medical history, diagnoses, and treatment information
    • Insurance and billing information
    • Care provider names, contact information, and professional credentials

    We may also collect non-personal information, such as usage statistics and device information, to improve our software and services.

  2. Use of information

    3. We use the personal information we collect to provide our medical record software services to patients and care providers. This may include:

    • Storing and managing patient medical records
    • Facilitating communication between patients and care providers
    • Billing and insurance processing
    • Quality improvement and research activities (only de-identified information is used for these purposes)
    • Compliance with legal and regulatory requirements

    We do not sell or share patient information with third parties for marketing purposes.

  3. Data security

    4. We take appropriate measures to safeguard the personal information we collect, including technical, physical, and administrative safeguards to protect against unauthorized access, disclosure, or misuse. We restrict access to personal information to authorized personnel only.

  4. Data retention

    5. We retain personal information for as long as necessary to provide our medical record software services, and to comply with legal and regulatory requirements. We have retention policies in place to ensure that personal information is securely destroyed when no longer needed.

  5. Access and correction

    6. Patients and care providers may access and review their personal information in our medical record software, and may request corrections or updates as needed. Patients may also request a copy of their medical record, subject to legal and regulatory requirements.

  6. Children's information

    7. Our software is not meant to be used by people under the age of 18. We take special care to protect the privacy and security of personal information of child patiens within medical record software. We collect and use personal information of children only with the consent of a parent or guardian, and in compliance with applicable laws and regulations.

  7. Changes to this policy

    8. We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage patients and care providers to review this policy periodically.

If you have any questions or concerns about this privacy policy or our practices, please contact us at [email protected].